Intermediate Information Technology & Misc
Q72 / 100

In IT service management, what is a "change management" process primarily designed to do?

Correct! Well done.

Incorrect.

The correct answer is C) Ensure that changes to IT systems are planned, reviewed, tested, and implemented in a controlled way to minimize risk

C

Correct Answer

Ensure that changes to IT systems are planned, reviewed, tested, and implemented in a controlled way to minimize risk

Explanation

Change management provides a structured process for proposing, assessing, approving, and implementing changes to IT systems, reducing the risk of unexpected disruptions or outages.

Progress
72/100