Intermediate
Software Engineering / SDLC / Agile
Q70 / 100
What is the purpose of "root cause analysis" (RCA) when investigating a production incident?
Correct! Well done.
Incorrect.
The correct answer is A) A method for identifying the underlying, fundamental cause(s) of a problem, rather than just addressing its symptoms, in order to prevent the issue from recurring
A
Correct Answer
A method for identifying the underlying, fundamental cause(s) of a problem, rather than just addressing its symptoms, in order to prevent the issue from recurring
Explanation
By digging into why an issue truly occurred (e.g., using techniques like the "5 Whys"), teams can implement fixes that prevent recurrence, rather than just patching the immediate symptom.
Progress
70/100