Beginner
System Design
Q33 / 100
What is an "SLA" (Service Level Agreement)?
Correct! Well done.
Incorrect.
The correct answer is A) A formal commitment between a service provider and a client defining expected service quality, such as uptime guarantees
A
Correct Answer
A formal commitment between a service provider and a client defining expected service quality, such as uptime guarantees
Explanation
SLAs define measurable targets (like "99.9% uptime") and often consequences for not meeting them, setting expectations between providers and customers.
Progress
33/100